You already earned it. Stop leaving it on the table.
Money slips out at the front desk, at infusion prep, at claim submission and between visits. reachDr catches each leak inside eClinicalWorks and Phreesia, the screens your staff already use.
Software flags it. Your staff decide. Nothing to replace.
One practice weekMoney reachDr protected, check-in to claim
reachDr18 handled2 flagged for staff
Example week · runs inside eClinicalWorks and Phreesia
HandledFlagged for your team
Working up a denied or partially paid claim takes much more time than just getting a clean claim the first time around.
Dr. Ashok Jacob, MD, FACRBoard-certified rheumatologist · in practice since 2007
Dr. Jacob and his team built these tools to fix problems in their own multi-site practice: a front desk that kept turning over, infusions across eight offices, and claims that went out missing what the note documented. reachDr makes the same tools available to practices running the same systems.
Four places money slips out
Four leaks. Four fixes. Same screens.
Each tool opens beside the software your staff already have up, points at the problem, and lets a person fix it.
At the front desk
Copays and balances walk out the door.
“Some of that information was buried deep in Phreesia, in a second or third page.”
Dr. Ashok Jacob
Front Desk reads every page of the Phreesia record and flags what to collect or fix before the patient reaches the counter: copay, deductible, old balance, missing referral, insurance that doesn’t check out.
Works in
Phreesia
How
Fixed rules, no AI needed
Status
In use
Front Desk beside the Phreesia scheduleSample patients
At infusion prep
Expensive infusion drugs, counted by hand.
“It was getting too cumbersome to calculate all the infusions and the injections needed for the following week.”
Dr. Ashok Jacob
Infusion Prep reads the eClinicalWorks schedule and totals every infusion drug by location. One click gives the pull sheet, with no patient identifiers on paper, so every infusion on the schedule is prepared and accounted for.
“There was a lot of human error because they were missing out some of those modifiers.”
Dr. Ashok Jacob
Claims Check reads the progress note with AI that runs on the computer itself, checks the claim against it, and lists what doesn’t match before it goes out. It never changes a claim; your biller makes the fix.
11checks per claim
~5 sper claim
0patient identifiers sent to the AI
Measured during the pilot.
Works in
eClinicalWorks
Status
Pilot
Claims Check inside eClinicalWorksSample patients
Between visits
Monitoring work that never gets billed.
The reachDr RTM app times treatment minutes, counts transmission days and logs live contact for each patient, then shows when each patient’s month is ready to bill.
Dr. Ashok Jacob
